Virtual Access

Due to social distancing procedures, an initial appointment with your new healthcare provider may be arranged online. During your virtual session, the provider might explain the protocol for how to handle the in-person needs, such as completing immunizations or accomplishing student school physicals, etc.

Having access to the MHS online is a helpful resource, not only in the middle of a military move but for the well-being of you and yours in this Coronavirus timeframe. Over the last few months, the DHA leadership has been considering the success of the virtual appointments. Moving forward, perhaps patients could be connecting with their provider via phone calls or Skype or Facetime sessions not only for well-check’s, but with options for mental health needs and to support those involved in the Exceptional Family Member Program (EFMP). In the days ahead, we could potentially see a patient stationed at a remote assignment having the option to connect with a physician at a leading Military Treatment Facility (MTF), such as Walter Reed or Brooke, all via an online platform.

The Urgent Care Option

Sometimes, a health issue comes along at an hour beyond the regular appointment timing of the MTF. For those spontaneous moments, it is okay to find an Urgent Care clinic to fit your needs. For clarification, the TRICARE website explains the details of this choice in an online post, “Get Familiar with Your Emergency and Urgent Care Options”.